Return Policy

Return Eligibility
We support a hassle-free return service for all products. Customers may initiate a return request within our extended return window if they are not fully satisfied with purchased items. Returns are acceptable for most unused, unopened, and intact products. Opened items may still be considered for return based on product condition and actual situation.
Return Process
To apply for a return or refund, customers must submit a request via our official contact channel. Please provide order-related information and describe the return reason for verification. After the return application is reviewed and approved, customers will receive formal return instructions. All returned items must be sent back following designated return guidelines to ensure successful processing.
Refund Processing
Once returned items are received, inspected, and verified by our team, refunds will be initiated within standard processing days. The full refund amount will be returned to the original payment method used for the order. The entire refund procedure generally takes 5 to 10 business days to complete, depending on the processing speed of different payment institutions.
Special Instructions
All returns and refunds follow unified system rules. We do not charge customers extra return fees or handling fees for eligible return orders. Any abnormal return behavior or repeated invalid return applications may result in restricted return qualifications.

 

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