Shipping Policy

Order Processing
All orders are processed promptly within our standard processing window. Once payment is confirmed, items are prepared, inspected, and packaged for shipment without unnecessary delays. We maintain strict quality checks before dispatching all fragrance and candle products to ensure item condition and packaging integrity.
Shipping Timeframe
Standard delivery consists of two stages: processing and international transit. Orders are prepared for shipment within 1 to 3 business days. After dispatch, standard international shipping typically takes 6 to 12 business days to reach destination addresses worldwide. Delivery timelines are estimated and may vary slightly due to regional logistics, customs procedures, and local postal efficiency.
Shipping Fees & Customs
We offer completely free worldwide shipping on all orders with no minimum purchase requirement. Customers will not be charged any shipping fees, handling fees, or packaging fees. We fully cover all applicable customs duties, import taxes, and related clearance fees for international delivery. There are no hidden or additional costs borne by customers upon receipt of orders.
Delivery Notes
Customers are responsible for providing accurate and complete shipping addresses. We are not liable for delivery delays or failures caused by incorrect address information, incomplete recipient details, or missed local delivery attempts. In case of logistics exceptions, customers may submit inquiries through our contact channel for assistance.

 

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